Client Testimonials

“ACD Telecom first work with our emergency responders to assess needs and capabilities, in order to develop the requirements of a new system and a project plan to accomplish the needed system replacement. From there they guided an all0agency user team in the creation of a Request for Proposal (RFP) document for the procurement of an APCO Project 25 compliant 800 MHz trunked simulcast digital radio system. The RFP, which mandated 97% portable on-street coverage and 100% portable, in-building coverage for 47 designated critical buildings as well as full interoperability with all adjacent jurisdiction, also included very specific performance testing requirements wholly formulated by ACD. Throughout Clay County's Contractual Association with ACD, We have found it to be, led by Vice President, Mr. Ali Shahnami, a proven engineering consulting firm who is very experienced and Knowledgeable in P25 public safety systems, skillful in negotiations, detailed in confirmation coverage testing and extremely responsive to customer needs.”

“ACD Telecom Continued their services assisting with a request for proposal (RFP) and was very precise with the needs and expectations of the first responders of Branch County. ACD Telecom Assisted in hosting site visits and as we received the various proposals from vendors ACD Telecom ensured that we were clear on proposals and provided input and advice to assist the Branch County 911/Central Dispatch committee with a final recommendation for the potential purchase of 700/800 MHz radio system. We selected JVC Kenwood for our P25 Phase II system. Their Extensive experience and knowledge in negotiation, FCC/FAA regulatory matters, P25 system design and implementation, Green sites for the new towers and attention to details was outstanding. I highly recommend the Services of ACD Telecom, their services are outstanding and you Always know that they have the best interest of their client no matter what. ”

“As the County's consultant and project manager, ACD Telecom formulated a needs assessment report, a technical document, wrote RFP's for brand new state of the art land mobile Radio, microwave computer aided dispatch, radio consoles and broadband system for our emergency responders. The overall p25 Phase II project included 25 communication towers, 24 console seats, and 4000 radios... As part of the County's negotiation team, ACD Telecom was very instrumental and effective. During the implementation of the new system, ACD Telecom, especially its Vice President, was very hands on, available and present every day. Their desire to hold the vendors' feet to the fire to ascertain their compliance with contracts' requirements, was very impressive. The ACD Telecom Staff are very consciousness, passionate, extremely well-informed and experienced and reliable. I can honestly say if you hire ACD Telecom as your engineering consultant firm, you will not be disappointed at all. “