Leader in Public Safety Communications™
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Leader in Public Safety Communications™
ACD Telecom, LLC
103 Commerce St. Unit 180
Lake Mary, FL 32746
(407) 333-2300
Pennsylvania
601 Westtown Road
West Chester, PA 19380-0990
(610) 344-4364
Town of Ludlow (Town) is a multi-band analog system delivered and installed by Motorola. ACD Telecom is the Town’s current consultant for their migration from their legacy multi-band system to a UHF P25 Phase I system. ACD Telecom was contracted to perform an analysis of their LMR communication system, provide FCC licensing advise to ensure FCC compliance, and provide advise and recommendations for future communication system enhancements. As their consultant, we are currently advising and assisting the Town with their RFP procurement process to select a qualified vendor to implement their migration to a UHF P25 Phase I system.
As the PM and Consultant, ACD Telecom developed the engineering needs assessment, which included items such as, but not limited to, licensing additional 700/800 MHz channels; interoperability needs; on-street & in-building RSSI/DAQ coverage testing; interview emergency responders & stakeholders; inventory their towers and their 9-1-1 center; ascertain compliance with FCC OET 65; developed a conceptual system design for a new 700/800 MHz P25 Phase II system.; budgetary figure for the new systems. ACD Telecom wrote an RFP for the new LMR, MPLS Microwave, Consoles & its Backup operation, Fire Station Alert, Paging & CAD system; Reviewed the responses; Simultaneously negotiated with three vendors; Assisted in selection of the new vendor. We were also retained to perform PM for the delivery & installation of the entire system.
Based on our design and review of FCC’s interoperability requirements, we also designed and developed an RFP for the County to implement a new countrywide Mutual Aid Radio System. As recent as January of 2024, ACD Telecom helped the County to migrate their Vesta 911 Phone System to NG9-1-1 to be in compliance with PEMA ESInet.
Performed cellular drive testing & analysis of coverage for T-Mobile/AT&T/Verizon within the County; Performed computer modeling propagation studies; Field verification of Wireless Carrier Facilities throughout the County; Performed In-Building and On-Street RSSI/DAQ/BER coverage testing. Furthermore, ACD Telecom helped the County in negotiation with multiple wireless carriers and presented our final report to the County officials, as well as the review and analysis of NTIA’s grant programs such as BEAD and DE for their applications within the County.
Washington County, Maryland is one of ACD Telecom’s current clients. Washington County hired ACD Telecom as a complete turn-key consultant to assess their present UHF P25 Phase I LMR system; write a competitive RFP to migrate to P25 Phase II technology. Thus far ACD Telecom has provided the County with the following services: developed needs assessment report; performed computer modeling propagation studies; Interviewed emergency responders and key stakeholders who utilize the present LMR system on a daily basis; performed infrastructure and dispatch center inspection; performed on-street DAQ/RSSI coverage testing; and formulated an RFP. The next phase will be to help select a vendor & negotiate with the selected vendor. The last phase will be overseeing the installation & testing of the new P25 Phase II System as the County’s project manager.
State of South Dakota is a VHF High Band P25 Phase I system delivered and installed by Motorola. ACD Telecom developed the South Dakota’s 700 MHz spectrum plan for Region 38. ACD Telecom had also worked on the South Dakota’s behalf, becoming familiar with the State and Congressional leadership and their goals, and becoming familiar with the technical and logistical issues germane to South Dakota. On October 23rd of 2002, South Dakota successfully launched their system with all licensing established. South Dakota has retained ACD Telecom since 2002 to provide licensing assistance with their statewide system expansion.
Oklahoma Medical Marijuana Authority (OMMA) selected ACD Telecom to license a 700 MHz frequency pair for statewide, portable-to-portable use.
Pennsylvania Turnpike Commission (PTC) is a VHF High Band analog system delivered and installed by Harris. ACD Telecom was selected to research, analyze, and document the FCC primary license holder regulatory changes that had affected their original VHF licenses. ACD Telecom was also contracted to analyze and mediate co-channel and adj-channel interference with Cecil County, MD. ACD Telecom also assisted PTC with a Needs Assessment of their current legacy VHF system which included an inspection of radio facilities, site surveys, interoperability assessment, spectrum analysis and FCC licensing. ACD Telecom recently assisted PTC with ascertaining 700 MHz licenses through regional frequency coordination for their migration to a P25 Phase I system; PTC has retained ACD Telecom for their 4.9 GHz licensing efforts.
U.S. Virgin Islands Bureau of Information Technology (BIT) is a VHF High Band and Microwave system. ACD Telecom was hired to perform a needs assessment report. The report required outdoor and in-building coverage testing, and analyses of BIT’s infrastructure, coverage, and its compliance with FCC/FAA requirements. ACD Telecom also provided conceptual system designs and evaluated BIT’s interoperability needs. ACD Telecom continues to serve BIT through licensing and regulatory work.
Oklahoma Department of Public Safety (DPS) is a multi-band analog system delivered and installed by Motorola. DPS hired ACD Telecom as their re-banding consulting and project manager for phase one (1). These consulting services, provided in conjunction with involvement of the DPS and the manufacturer (Motorola) will be same as previously delineated and discussed under other public safety agencies. DPS has retained ACD Telecom for assistance with spectrum allocation and FCC licensing.
Delaware County is a 700 MHz P25 Phase II system. Delaware County selected ACD Telecom as their engineering consultant to identify and acquire new 700 MHz channels, formulate an RFP for their new P25 Phase II 700 MHz LMR system; assist the County to review all bids and recommend the most qualified firm; develop a system design concept for their new LMR system; to be their project manager for the implementation phase.
Martin County hired ACD Telecom to evaluate their Motorola P25 system. ACD Telecom wrote a sustainability analysis which included site inspections, coverage testing, propagation analyses, and recommendations.
State of Montona is a VHF High Band system. ACD Telecom was hired to complete the spectrum portion of Montana’s statewide system, which is comprised of channels located in the VHF band. The Interoperability Montana project had involved the acquisition of 3 to 5 channels per site, at locations across the state. The first portion of the project (Northern Tier Project) involved the acquisition of VHF channels at locations along the northern Montana border, which required extensive negotiations with Industry Canada to acquire. After the successful completion of the Northern Tier Project, ACD Telecom was hired again by the State to acquire additional spectrum at over 20 locations across the State. Montana retained ACD Telecom’s project management and consulting services for the second phase, which was for complete replacement of the system, coverage testing, functional testing of the equipment and negotiation with both the vendor and SN.
Pennsylvania State Police is composed of VHF, UHF and 800 MHz Statewide P25 Networks. ACD Telecom was selected to create propagation studies for each band for comparison to the existing coverage maps that the Commonwealth had produced. Additionally, ACD Telecom was tasked with analyzing coverage percentages for mobiles and portables for each band in every County and 121 State Parks. ACD Telecom provided this information in spreadsheets, propagation maps and ESRI shapefiles.
City of Evansville is an 800 MHz P25 Phase I system installed and delivered by Motorola. As the City of Evansville’s consultant, ACD Telecom was hired to perform a Needs Assessment for their 800 MHz Trunking system in a multiphase project. ACD Telecom completed phase 1 of the project, which was to develop propagation maps and perform on-street mobile coverage of their present system throughout the City. The next three phases were; formulate a Request For Proposal (RFP) for a new P25 Trunking system in the 800 MHz band; Review and help select a vendor for the new system; Act as the agency’s Project Manager for delivery, installation and testing of the new system.
Maui County is an 800 MHz P25 Phase I system delivered and installed by Motorola. ACD Telecom was Maui’s County consultant for their Needs Assessment of the installed 800 MHz P25 communication system which includes first responder interviews, site surveys, coverage testing and interoperability assessment. ACD Telecom was also contracted to provide assistance with their 800 MHz rebanding efforts; performed frequency coordination and licensing in UHF, 800 MHz and Microwave bands, and outreach on Broadband Grants and Implementation of wireless Broadband system.
The U.S. Dept. of Interior, Bureau of Land Management hired ACD Telecom to write a coverage report for the Lake Mead National Recreation Area Southern Nevada radio system. This coverage report included results from propagation analyses and coverage testing. ACD Telecom also evaluated their equipment and gave recommendations for system improvements.
State of Vermont is a multi-band analog system. ACD Telecom was hired as their consultant to develop a state-wide Interoperability plan, find suitable VHF / UHF channels for statewide use as part for their “Lifeline” system, perform frequency coordination, and work with FCC and IC (Industry Canada) to obtain necessary licenses. This system, utilized by all State agencies, is available for interoperability purpose for all local and federal agencies as well. As part of our efforts, we have performed coverage and interference contours for all proposed sites, intermodulation (if necessary). We have also completed and filed major / minor waivers of FCC rules and regulations.
