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North Dakota PSAPs Coordinate Regional 9-1-1 Deployment

Wednesday, August 17, 2016

Half of North Dakota’s public-safety answering points (PSAPs) selected Airbus DS Communications’ 9-1-1 call handling solution.

Eleven out of 22 PSAPs in the state collectively coordinated the contract through the North Dakota IT Department, which built the network for the agencies and organized the effort. Through this unique collaboration, the North Dakota PSAPs achieved a significant cost savings by purchasing together, and deployed a geodiverse regional system ensuring redundancy and eliminating a single point of failure so no calls are lost.

“As new technologies continue to emerge, many of our public-safety agencies across the state were looking to upgrade to a new call-handling system that would serve their residents‘ needs now and into the future,” said Duane Schell, director of network services division, North Dakota IT Department. “By investing in the VESTA 9-1-1 system these agencies are now equipped with a network and a solution that is redundant, reliable and next-generation ready.”

The Central Dakota Communications Center (CenCom), which serves the city of Bismarck, the city of Mandan and Burleigh County, was the first to join the regional network. Along with CenCom, Stark, Ward, Bottineau/Renville, Pierce, Cavalier and Rolette counties cut over to the new system. Mountrail County, State Radio and Lake Region 911 Center are expected to cut over by the first quarter of 2017.

Independent Emergency Services (IES) is the service provider for the North Dakota PSAPs.


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