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FCC Report and Order – Location-Based Routing for Wireless 911 Calls

The Federal Communications Commission (FCC) has issued a Report and Order which requires Commercial Mobile Radio Service (CMRS) providers to implement location-based routing (LBR) for wireless 911 voice calls and real-time text (RTT) communications to 911 nationwide. With LBR as implemented under these rules, CMRS providers will use precise location information to route wireless 911 […]

Report to Congress Estimates Costs of Upgrading 911 Call Centers

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Report to Congress Estimates Costs of Upgrading 911 Call Centers $9.5 to $12.7 Billion Over 10 Years for Nationwide Next-Gen 911 Implementation   The National Highway Traffic Safety Administration (NHTSA) and The National Telecommunications and Information Administration (NTIA) today released a study on expanding Next Generation 911 (NG911) capabilities at 911 call centers. The study, requested […]

NG911 & FirstNet Guide for State and Local Authorities

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NG911 and FirstNet Guide for 911 Officials As your state’s elected and appointed officials consider how to work with FirstNet, it’s an important time to talk about how the PSBN and 911, specifically NG911, can work together for the optimal emergency communication ecosystem. Together, the National 911 Program and the National Association of State 911 […]

NG911 NOW Coalition – Gap Analyses and Potential Resolution Strategies

From “NG-911 Gap Analyses and Next Steps“: “There is little question that Next Generation 9-1-1 (NG9-1-1) will forever change how emergency services are provided in the United States. The capabilities of NG9-1-1 technology will provide the nation’s public safety answering points (PSAPs) and first responders with vitally important information that was inconceivable in an environment dominated […]


INDIANAPOLIS, Ind. (June 13, 2016)— The NG911 NOW Coalition released a report which is an important step in achieving its goal of implementing Next Generation 911 (NG911) services nationwide by the end of 2020. This report – “NG911 Gap Analyses and Recommended Strategies” – identifies the impediments to rapid and ubiquitous NG911 deployment, and recommends […]